FAQ’s – Your Questions Answered for all things Firearms


How do I know my order has shipped?

You will receive a confirmation email when your order has shipped, tracking information included.

How do I return an item that is in need of repair?

In order to deliver prompt service, we suggest that you visit the contact us page on our website and submit an email to alert us of your situation. You can also call us during business hours at (480) 273-8935 and we will be glad to help you out and get your item repaired.

Who should I contact if the product I ordered is missing parts?

In order to deliver prompt service, we suggest that you visit the contact us page on our website and submit an email to alert us of your situation. You can also call us during business hours at (480) 273-8935 and we will be glad to help you out and find your missing parts.

Do you offer Dealer pricing?

All of the current pricing on our website is dealer wholesale. We do have quantity discounts available, please call for more details at (480) 273-8935.

Which form of payment do you accept on your website?

Which form of payment do you accept on your website?

We currently only accept Visa and Mastercard. If you need to pay by other means, please contact us and we will try to accommodate your situation.

I am an FFL dealer. I’m interested in carrying Quentin Defense products. How can I sign up to be a dealer?

We are currently open to partnerships with FFL dealers. Please send us an email at dealer@quentindefense.com and we will be in touch with you shortly.

What is an FFL and why is it necessary that I have my gun handled by a Dealer who has an FFL?

A Federal Firearms License (also known as a FFL) is required by law for anyone who engages in the sale or transfer of firearms in the U.S. The FFL grants the dealer the rights to receive and transfer firearms in accord with the laws set forth by the Bureau of Alcohol, Tobacco, Firearms and Explosives (BATFE). Thus, for you to receive your weapon legally, it must first be transferred to a licensed firearm dealer where the correct transfer paperwork can be created and processed.


Quentin Defense builds premier firearms products. Find out why most AR15 and custom rifle builders have discovered that Quentin Defense products are superior quality.

Reviews

Had very prompt and friendly service from Abby today picking up my new M&P 40 and got a chance to check out their different receivers and pre-builds. I will definitely have to consider them for a future AR purchase!

-- Andrew M.